1 Choose your letter theme

Browse our collection of specific themes and choose the story that best reflects your childs current world. Whether they are navigating change, being brave, or simply excited about their very first wobbly tooth, the right letter is waiting for them.

2 Select your font and color

Once you chose your theme, you will be given options that will make this keepsake uniquely theirs.

Choose between:

1) Colors: sage green or classic saphhire blue envelopes
2) Fonts: regular or italic

Every visual element is designed to feel timeless.

3 Personalize the letter

This is where the true magic takes shape. You will be asked to share a few specific details with us, such as a recent triumph, the name of a beloved pet, or a specific moment of bravery. We want to create a letter that was written exclusively for them.

4 We craft with care & deliver

Your story is formatted by hand in our studio. Your order arrives in discreet packaging. Inside you will find a heartfelt, personalized letter, written as if it truly came from the Tooth Fairy.

All magical letters are carefully prepared and dispatched from our studio within 24 to 48 hours. Shipping rates and estimated delivery times depend on your location and the delivery method selected at checkout:

• Germany:
  Standard: 3–5 business days — Free on orders of €40.00 and up
  Einschreiben Einwurf: 2–3 business days
  Next Day (DHL Express): 1 business day
• European Union:
  Standard: 5–10 business days — Free on orders of €40.00 and up
  Standard Tracked (International): 5–7 business days
  Express (DHL Express): 2–3 business days
• Switzerland & Liechtenstein:
  Standard: 5–7 business days — Free on orders of €41.00 and up
  Standard Tracked: 5–7 business days
• United Kingdom:
  Standard: 7–14 business days
  Standard Tracked (International): 7–10 business days
  Express (DHL Express): 2–3 business days
• USA:
  Standard: 10–21 business days
  Express (DHL Express): 2–3 business days

We can't guarantee the exact delivery dates. Once the order is in the hand of the carrier, the exact delivery time and date depends on their services.

For standard domestic shipments within Germany, no signature is needed; your letter is delivered directly into your mailbox. For international shipments, a signature may be required upon delivery depending on the shipping method selected at checkout (such as Tracked International or Express).

Because every letter is individually personalized, custom items cannot be returned or refunded once produced. Naturally, this does not affect your statutory warranty rights in case of damages or errors on our part.

We're always here to help! You can reach us anytime at departmentofmagicalletters@gmail.com. We aim to reply to all inquiries within 24–48 hours.

Because letters enter production quickly, changes or cancellations are only possible within 24 hours of purchase. Please contact us as soon as possible at departmentofmagicalletters@gmail.com with your order number and requested changes.

While low-value stationery typically passes through seamlessly, please note that any potential import duties, taxes, or local customs fees remain the responsibility of the customer.